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FAQ

What is a compatibility mapping?

A compatibility mapping is a relationship between a product and a part, accessory, or consumable that fits it. You create the relationship once in OwnerLoop, then use it on the storefront and in staff lookup.

Does OwnerLoop change my Shopify product data?

OwnerLoop does not replace your Shopify product catalog. Compatibility lives in OwnerLoop’s own catalog. The app may write app metafields and optional search-related tags so storefront blocks and discovery can use your mappings.

Can customers add compatible products to cart?

Yes. Storefront blocks can show compatible items and let shoppers add them to cart from the product page.

Can staff search compatibility?

Yes. Staff can look up a product and see the same compatible parts customers see on the storefront.

Can I remove OwnerLoop without affecting my products?

Yes. Uninstalling OwnerLoop leaves your Shopify products in place. OwnerLoop theme blocks and app-managed compatibility data are removed with the app; your core product catalog remains.